Privacy Policy

Wicked Customs Privacy Policy

Effective Date:  1/1/2018
This web site is owned and operated by Wicked Customs, Inc. (“we,” “our,” “us” or the “Company”). We understand and respect your privacy. We want to make your experience online satisfying and safe. This privacy policy (the “Policy”) governs information you provide to us or we learn from your use of this web site (the “Site”) and tells you how we may collect, use, and in some instances, share this information.  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.   Our policies may differ from other service offerings and you should carefully review the terms of service and this privacy notice before using these services.

Collected Information
In general, you can visit the Site without telling us who you are or revealing any personally identifiable information about yourself. If you choose to register or order products through the Site, we will collect your name, mailing address, email address and phone number.  We also will collect your name and email address if you sign up to receive our newsletter.  

If/when you make a purchase; our third party payment processor will collect your billing address and ask for your email and credit card information. We do not store any credit card information but third party payment processors do. In this Privacy Policy, we refer collectively to your name, email addresses, and postal mailing and billing addresses, and phone number as your “Personal Information.”  By providing your Personal Information to us or our payment processors, you explicitly agree to our collection and use of such information as described in this Policy.

Alternatively, you can log in to our site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain Personal Information with us, such as your name and email address to pre-populate our sign-up form, as well as other content.  Services like Facebook Connect may also give you the option to post information about your activities on this Web site to your profile page to share with others within your network. You are responsible for controlling these settings.
Generally, we use the information we collect to:

  • Process your registration
  • Fulfill an order
  • Send you an order confirmation
  • Respond to customer service requests
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Display content based upon your interests
After signing up, you may adjust the amount of information visible in your profile from your account settings page.

Children’s Privacy
We are committed to protecting children’s privacy online and meeting the requirements of the federal Children’s Online Privacy Protection Act. This Site is intended for users above the age of 13. We do not knowingly collect information from children.

The Site uses software tags called “cookies” to identify customers when they visit our Site. Cookies are used to remember user preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our Site.
Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual Site visitors to any Personal Information.
The use of tracking technologies by our service providers, technology partners or other third party assets (such as social media) on the Site is not covered by our Policy. These third parties may use cookies, clear gifs, images, and scripts. We do not have access or control over these technologies.
Web Beacons
Web pages may contain an electronic file called a web beacon that allows a web site to count users who have visited that page or to access certain cookies. We use web beacons within the Site in order to count and recognize users and personalize your user experience.  In general, any file served as part of a web page, including an ad banner, can act as a web beacon.

Log Files
We do not directly maintain log files of the traffic that visits our Site. However, our third party analytics and Site hosting service provider maintains log files for traffic that visits our Site.   Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected by our provider that may be reported to us includes browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.
We take steps to protect the Personal Information submitted to us, both during transmission and once we receive it.  We encrypt the transmission of billing information submitted on our site using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Site or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. We may post a notice on our Site if a security breach occurs.

Disclosure of Information, Service Providers
We will share your personal information with third parties only in the ways that are described in this Policy.  We do not otherwise sell, rent or otherwise distribute your Personal Information to third parties.
We may provide your Personal Information to unaffiliated companies that provide services to help us with our business activities, such as hosting our Site, processing transactions (including payments) and transmitting promotional emails (subject to your right to opt out as described below). These companies are authorized to use your Personal Information only as necessary to provide these services to us.        
We may also disclose your Personal Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;  
  • to any other third party with your prior consent to do so.
User Access and Choice
If your Personal Information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.  If you no longer desire our service, you may deactivate your account by contacting us directly.  We will respond to your request promptly.
We will retain your account information for as long as your account is active and as necessary to comply with our legal obligations.

Emails, Promotions
If you choose to register for our products and services, we will arrange to send you certain promotional emails. The distribution of these promotional emails is managed for us by an unaffiliated third party.  Promotional emails advertise our products and services and/or the products and services of our Site users, third party providers and affiliates. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time after registering by e-mailing us at [email protected] by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our e-mails.

3rd party links and plug-ins
Our Site includes links to other Web sites whose privacy practices may differ from those of Wicked Customs. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Our Web site includes social media features, such as the Facebook Like button, links to our various social media pages and widgets, such as the “Share this” button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policies of the companies providing them.

Change in this Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective and attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

Contact Us
If you have questions or concerns regarding this Policy, please contact us by emailing [email protected] 

Or writing to:
Wicked Customs 
3887 Mannix Dr
Suite 629
Naples, FL 34114


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